Video management software (VMS) is widely used in the retail industry to enhance security, improve operations, and provide valuable insights into customer behavior. Here are several key applications of Duranc VMS in the retail sector
Duranc VMS is instrumental in preventing theft and minimizing shrinkage. The inclusion of surveillance cameras acts as a deterrent against both shoplifting and internal theft. Using Duranc AI Analytics, events related to customer behavior can be triggered, ensuring a proactive response from the concerned team. Additionally, recorded video footage serves as valuable evidence in identifying and prosecuting offenders.
Duranc VMS enables real-time monitoring of security incidents and suspicious activities with the existing surveillance cameras which are strategically positioned in and around retail stores to monitor entrances, exits, aisles and other areas.
VMS helps ensure customer safety by monitoring for accidents, slip-and-fall incidents, or any other potential hazards within the retail environment.
Duranc VMS seamlessly integrates with access control systems, overseeing entry points to guarantee that only authorized personnel gain access to restricted areas like stockrooms and back offices.
The use of Duranc VMS empowers customers to monitor cash registers and ensure adherence to cash handling procedures. With the assistance of AI-driven analytics, they can also receive alerts regarding minimum staffing requirements; notifications are dispatched to the relevant authorities if a person is absent from the counter beyond a specified duration.
Duranc’s Inbuilt AI based analytics will help to determine the length of queues and the average wait times. This data can be used to make informed decisions about staffing levels, opening or closing additional checkout lanes, or adjusting store hours.
Duranc VMS analyzes the real time video feeds of the store including areas where inventory is stored. This allows the retailers for continuous monitoring of inventory levels and also, they can use the video footage to verify the accuracy of stock levels against the recorded data in the inventory management system also it can act as deterrent to theft and unauthorized access to inventory.
Duranc VMS enables remote visual merchandising audits of all the sites by the central team easily. It also helps evaluate product placement, monitor customer traffic patterns, and assess the effectiveness of in-store displays and promotions.
Duranc VMS with Face match Analytics has the capability of identifying and alerting the authorized personnel about the known shop lifters or VIP customers for personalized service. It can also be used to detect frequent customers and unique customer counts.
Duranc can provide heatmaps and customer analytics, helping retailers understand customer behavior, foot traffic, and dwell times. This data provides valuable inputs into store layout and marketing strategies.
Video footage recorded by the Duranc VMS can be used for employee training and development by demonstrating best practices in customer service, merchandising, and security procedures.
In Retail stores, incidents may occur that require investigation, such as accidents, disputes, or security breaches. Duranc VMS provides easy, searchable visual evidence to aid in resolving such issues.
For retailers with parking facilities, Duranc VMS helps in monitoring parking lots, enhancing customer safety and deterring theft and vandalism. With Duranc LPR analytics Retailers can automatically track all the vehicle movements.
Duranc's cloud-based VMS empowers retailers to remotely access both live and recorded video feeds on any device - be it a desktop, mobile, or laptop. This enables them to monitor store operations from anywhere.
Duranc VMS assists retailers in adhering to legal and industry compliance standards, such as those related to security, data privacy, and employee safety.
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Retailers can rely on Duranc VMS for safeguarding their property.
Furthermore, the comprehensive reports generated by Duranc's AI-based Analytics offer retailers the valuable insights needed to analyze business trends and execute targeted marketing strategies.